Universal Service
Ensuring that essential telecommunications services reach all areas, including the least-served, with appropriate quality and prices.
Service scope
What this service covers
This service is provided in accordance with procedural manuals approved by the Board of Commissioners, and covers the following regulatory tasks and activities:
- Identifying the least-served areas and drawing up plans to cover them.
- Managing projects to expand internet access in rural areas.
- Monitoring companies' obligations under Universal Service programs.
- Measuring digital access indicators at the governorate level.
Channels for accessing the service
Choose the channel that best suits you — all channels use the same official forms and are subject to the same published processing times.
Electronic Portal
Full electronic submission, tracking, and payment, available around the clock, seven days a week.
Governorate Offices
Eighteen offices across Iraq receive applications and provide direct support.
Support and Enquiries
A specialised team answers your questions about requirements and procedures, both before and after submission.
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