Quality of Service and frequency spectrum monitoring
Measuring Quality of Service indicators for telecommunications and internet services, managing the national frequency spectrum, and monitoring its use.
Service scope
What this service covers
This service is provided in accordance with procedural manuals approved by the Board of Commissioners, and covers the following regulatory tasks and activities:
- Periodic field measurement of the quality of mobile telephone and internet services across all governorates.
- Managing the national table for the distribution of frequency bands and their allocation to licensed users.
- Monitoring frequency interference and addressing it in coordination with the relevant entities.
- Publishing periodic performance reports that show companies' compliance with quality standards.
Channels for accessing the service
Choose the channel that best suits you — all channels use the same official forms and are subject to the same published processing times.
Electronic Portal
Full electronic submission, tracking, and payment, available around the clock, seven days a week.
Governorate Offices
Eighteen offices across Iraq receive applications and provide direct support.
Support and Enquiries
A specialised team answers your questions about requirements and procedures, both before and after submission.
Explore more
Related services
Information technology regulation
Licensing and regulating information technology services and digital service providers under frameworks that encourage innovation.
Service detailsMedia regulation
Licensing media institutions and monitoring their compliance with professional broadcasting rules, and ensuring plurality and responsibility.
Service detailsTelecommunications regulation
Regulating the telecommunications market, issuing licenses, and monitoring compliance with their conditions in a way that ensures fair competition.
Service details